My last Windows 10 update was last Thursday (10 November) when Cumulative Update for Windows 10 Version 1607 for 圆4-based Systems (KB3200970) was installed. Seeing this thread, I just tried to open X9.5, and got the same error that others have reported here.
Using the vstudio fix seems to have removed the contents of the library Muserk and Triple Scoop, hmmm Try running VS with your internet off for a few starts. My program was already registered so no delay because of internet connections, same goes for Muserk and Triple Scoop, I believe they need the internet to load. I do not have Norton so cannot compare programs, McAfee the one I have did not complain. It did take a while to get the program running, but I have learnt to be patient when resetting Video Studio. The next start seemed much quicker about 8 seconds. Waiting a while I noticed the program listed in task manager, eventually it showed but it did take a long long time. Tried again and left it running what seemed to be a lifetime, then it disappeared all by itself, the splash screen that is. I downloaded that fix and applied to my program, now VS 9.5 does not seem start, just the splash screen, running for ever. But the moderators please delete it if you think appropriate, because I have ended up answering it myself. However I will leave it here and not delete it in case anyone else has the same problem. Is there any way to stop this - and should I?Īdded later - if I dismiss the Norton warning then the program seems to load immediately, and continues to do so on further loads, so you can ignore all this posting if you want. Is the program maybe checking for updates when I load it? I cannot see an option to stop this in the program. Maybe trying to access the internet is one reason why the new load is taking so long.ĭo you have any idea what might be happening with the slow load and firewall? The Corel knowledgebase article is not dated, but Norton says this file was released about 2 months ago, but fewer than 50 Norton users have used it, so it seems not many people have had this problem. VS now loads and runs (thank goodness) but (1) is much slower to load (waiting for longer than usual at the splash screen) and (2) Norton is flagging something about firewall issues but I cannot read it because the Norton screen is directly behind the Corel splash screen and I cant move them separately. It says click on the link for a hotfix, which I did, and it downloaded a file called vstudio.exe (8490 kB), which I used to replace the original vstudio.exe file. Result = 100".įollowing a search I came across this on the Corel knowledgebase, which describes the situation, except that in my case the error screen doesnt appear as quickly as they say: The initial splash screen stays in place for several minutes, then closes with a small window saying "Get all items failed. I used it earlier this evening, closed the program, then tried to open it again to do more editing. X9 has been running fine since I installed it a few months ago.
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